Please click on a topic below to read or download a copy of the training notes. To subscribe for a free copy, please send an email to training.feedback@teys.com.au or to info@teys.com.au .
PART - TOPIC
01 - Effective communication matters most to lot owners
02 - Listening and understanding
03 - He said, She said - The differences between how men and women communicate
04 - Written Communication Skills
05 - Strata Community Newsletters
06 - Strata Community Email Communication
07 - Strata Community Websites
08 - Strata Community Handbooks or Welcome Packs
09 - Communicating effectively via the minutes of the strata committee meetings
10 - Responding to upset owners and tenants
11 - Effective communication about by-laws and rules
12 - Effective communication with new owners